At In Home Medical Supply, customer satisfaction is our #1 goal!
If you are not completely satisfied with your purchase, it may be returned within 14 days of the purchase date. The product must be unopened and in its original packaging. Each customer is responsible for the return shipping cost of the product. A refund for the product will be issued within 14 days of receiving the product back. The initial shipping cost is not a refundable charge. All returns need a return merchandise authorization (RMA) in order to issue a refund. Please make sure you contact us for this RMA number to ensure that the product is being returned to the proper location.
Order Cancellations: If you have placed an order with us and need to cancel it, please contact us immediately at 888-299-3040 . We will make every attempt to stop your order from shipping; however we cannot guarantee that it hasn't shipped.